Click on the link to download the latest HASP Key Driver installer. Note that you must have browser pop-ups disabled for the download to begin.Īnd select ‘Sentinel HASP LDK Mac OS X Run-time GUI Installation’ or ‘Sentinel HASP LDK – Windows GUI Run-time Installer’ to download the installer file for the HASP driver.ģ. Unplug your USB HASP key and ensure you do not have any security settings or antivirus software enabled that would block the download and installation of the driver.Ģ. Please make sure to have the USB HASP key unplugged when installing the driver.ġ. This means the driver for your HASP key has either not been installed, did not install correctly or needs to be updated. If you are trying to access the Garment Designer program and receiving an ‘error 33’ message or ‘H0009’ this is a driver communication error. If you update your OS, it is always a good idea to update your HASP key Driver. Often when your computer’s Operating System is updated, the compatibility can be lost between your computer and the USB HASP Key driver. ![]() If your computer is having trouble recognizing your HASP key or the light does not come on when plugged in, please update/install the most current driver by following the instructions below. Please go to the following Support page for more information on the USB HASP key and Updates: ![]() USB HASP key not working/HASP Driver Update
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